Carlos Rivera
- Total activity 80
- Last activity
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Activity overview
Latest activity by Carlos Rivera-
Carlos Rivera created an article,
What does it mean when my order tracking says “Label Created, not yet in system”?
This means that your order was processed and packaged at our warehouse but has not been scanned at a shipping location. Unfortunately this tracking status is hard to diagnose. It could mean that yo...
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Carlos Rivera created an article,
What is UPS Mail Innovations and why is my package still missing?
UPS Mail Innovations is a shipping consolidation and logistics service used by retailers across the country to help facilitate the movement of bulk orders out of their warehouse locations and to lo...
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Carlos Rivera created an article,
Will my order be delivered by Christmas?
Most orders are shipped 24-48 hours after the order is placed. You can use your order's tracking number to estimate when your package will be delivered.If you placed your order with Economy (7-14 d...
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Carlos Rivera created an article,
Help! My package was not delivered on time.
We try our very best to ensure all orders are delivered on time. In the event that a package we ship is not delivered on time, we have several options that can assist you.If a package we shipped fr...
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Carlos Rivera created an article,
How do I track my package?
You can track your package's delivery from our warehouse to your shipping address by using your order's tracking number.If you placed your order using Economy shipping, you can use UPS's website to...
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Carlos Rivera created an article,
I was charged incorrectly for my order.
If you noticed an error on your website order’s receipt, please contact us to request further assistance.
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Carlos Rivera created an article,
I’m unable to checkout because of an address or credit card error but it looks right to me. Help!
If you are unable to complete checkout due to a website issue, please contact us to request support with your order.
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Carlos Rivera created an article,
I cannot access my account and need to reset my password.
If you are unable to access your website account, please contact us to request a password reset.
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Carlos Rivera created an article,
I received a misprinted book.
If you received a misprinted book that you purchased off of arcadiapublishing.com, please contact us about your order issue. Otherwise, we would advise returning the item to the retailer from where...
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Carlos Rivera created an article,
I received a damaged book(s).
If you received the book in a damaged condition, please contact us about your order issue and attach a photograph of the damage to the item(s).