My item(s) have not shipped. Are they on backorder? October 20, 2021 15:20 Our warehouse will fulfill any backordered products on your order as soon as we restock. If you would like to cancel any backordered products from your order, please Contact Us with your request. Related articles What is my order’s tracking number? Will my order be delivered by Christmas? Help! My package was not delivered on time. Where’s my book from my order? I want to cancel my order.